Privacy Policy

Hii7's Privacy Policy
Our Commitment to Protecting Your Data

Hii7 believes your personal data belongs to you. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure. No fine print, no hidden agendas.

Last Updated: January 1, 2026

Short Message: hii7 never sells your personal data to third parties. Your information is used only to improve our services and meet legal obligations.

01 Introduction

Welcome to hii7.com. This Privacy Policy has been prepared with users in Bangladesh in mind. By using the hii7 platform, you agree to this policy, so please read this page carefully before creating an account.

We believe transparency is the foundation of trust. hii7's Privacy Policy avoids complex legal language and presents everything in plain, straightforward terms. Where your data goes and why — it is all clearly explained here.

This Privacy Policy applies to the hii7 website, mobile app, and all digital services. If anything is unclear, our support team is always on hand to help.

Please Note: This Privacy Policy should be read alongside hii7's Terms and Conditions. Together, they give you a full picture of your rights and responsibilities.

02 What Data We Collect

Hii7 only collects information that is strictly necessary. No unnecessary personal data is ever requested. The three categories of data we collect are detailed below:

Type of Information Example Required?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Yes
Device Information IP address, browser type, operating system Automatic
Gaming Activity Betting history, win/loss records, session duration Automatic
  • All information you provide during registration is collected.
  • A copy of your ID may be requested for KYC verification.
  • Any conversations you have with our support team may also be stored.
  • Your activity on the platform is automatically logged for security purposes.

03 Why We Collect Your Information

Hii7 does not use your data for commercial purposes. Every piece of information collected has a specific purpose, and it is only ever used for that purpose.

  • Identity information is used for account registration and identity verification.
  • Financial information is required to process deposits, withdrawals, and transactions.
  • Your email and mobile number are used to send updates on promotional offers and bonuses.
  • Device information is analyzed to detect fraud and prevent unauthorized access.
  • Your data may be used to fulfill legal and regulatory compliance requirements.
  • Gaming activity data is analyzed to improve our platform services.
  • Your gaming patterns are monitored to ensure responsible gaming.

Our commitment: hii7 will never sell your data to advertising companies or third parties. Your information is used solely for the purposes described above.

04 Data Retention & Duration

Hii7 stores your data on secure servers that operate in compliance with international security standards. Your information is not retained longer than necessary.

  • All data is retained for as long as your account remains active.
  • Following account closure, certain data may be retained for up to 5 years to meet legal obligations.
  • Financial transaction records may be retained long-term as required by regulatory authorities.
  • Session logs and device information are generally deleted within 90 days.
  • Any marketing data collected with your consent will be deleted immediately upon withdrawal of that consent.

International transfers: In some cases, your data may be stored on servers outside Bangladesh. The same standard of security is maintained regardless.

05 Data Sharing Policy

Hii7 does not sell or rent your data to any third party. However, in certain specific circumstances, limited information may need to be shared. Those circumstances are clearly outlined below:

  • Payment Processors: Only the information necessary to process transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
  • Legal obligations: hii7 is legally required to provide data when ordered by a court or requested by a regulatory authority.
  • Fraud Prevention: Information may be shared with relevant authorities in connection with money laundering or fraud investigations.
  • Technology Partners: Hosting and cybersecurity service providers may access limited data, but are not permitted to use it independently.

Warning: hii7 does not share your personal data with any ad networks, data brokers, or other gaming platforms.

06 Cookies & Tracking Technologies

Hii7 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and remember your preferences.

Types of Cookies Purpose Duration
Essential Cookies Maintaining login sessions and security tokens Cleared at end of session
Functional Cookies Remembering your language, time zone, and preferences 30 Days
Analytics Cookies Understanding which sections of the site are used most 90 Days
Security Cookies Detecting unauthorized access and bots 7 Days
  • You can disable cookies at any time through your browser settings.
  • Disabling essential cookies may prevent login and core services from functioning correctly.
  • Hii7 does not use third-party advertising cookies.

07 Security Measures

Hii7 uses industry-standard security technology to protect your data. Our security team monitors systems around the clock to detect and respond to any threats swiftly.

  • 256-bit SSL/TLS encryption is used for all data transfers.
  • Passwords are stored using bcrypt hashing — they cannot be read by anyone in plain text.
  • Two-factor authentication (2FA) can be enabled for suspicious login attempts.
  • Regular third-party security audits are conducted.
  • Both physical and digital security are maintained at our data centers.
  • If a data breach is detected, affected users will be notified within 72 hours.

Your role: Keep a strong password and never share it with anyone. If you notice any suspicious activity, contact support immediately.

08 Your Rights

Hii7 believes you should have full control over your own data. That is why we provide you with the following rights:

Your Rights

Your Data Protection Rights

Hii7 respects your right to privacy. You can exercise these rights at any time.

1
Right to Access Your Data

You can contact support to request a copy of the data hii7 holds about you. The information will be provided within 30 days.

2
Right to Correct Your Data

You can request corrections to any inaccurate or outdated information. This can easily be done through your account settings or by contacting support.

3
Right to Delete Your Data

Once your account is closed and any legal retention period has expired, you may request permanent deletion of your data.

4
Right to Restrict Processing

You can request at any time to opt out of marketing communications or to limit how your data is used for specific purposes.

5
Right to Data Portability

You may request a copy of your data in a portable format (such as CSV) for use elsewhere if needed.

6
Right to Withdraw Consent

You may withdraw any consent previously given — such as for marketing emails — at any time. Once withdrawn, your data will no longer be used for that purpose.

09 Protection of Minors' Data

Hii7 strictly does not collect data from anyone under 18 or provide services to minors. Date of birth is verified at registration, and additional ID may be requested if there is any doubt.

If you believe a minor has created an account on hii7, please notify our support team immediately. We will close the account without delay and delete all associated data.

A note for parents: If your child has been using an online gaming platform, please get in touch with us. We can advise you on available parental control tools.

10 Policy Updates

Hii7 may update this Privacy Policy from time to time. After each change, the "Last Updated" date at the top of this page will be revised accordingly.

  • For significant changes, advance notice will be sent to your registered email.
  • For minor changes, only this page will be updated.
  • Continued use of the site after any policy change will be considered your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed.

11 Contact Us

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. hii7's dedicated privacy team will respond to your message within 48 hours.

Email: [email protected]
Live Chat: Contact us directly through the website or app
Response Time: Typically within 24–48 hours

If your privacy concern remains unresolved, you have the right to lodge a complaint with the relevant data protection authority.

Why Trust hii7

Hii7's 6 Commitments to Protecting Your Data

Your privacy is our top priority — not just in words, but in everything we do.

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption, making it virtually impossible for hackers to breach.

Your Data Is Never Sold

Hii7 never sells your data to advertisers, data brokers, or any third party — this is a core principle we stand by.

Secure KYC Process

Documents uploaded during identity verification are stored in an encrypted vault and can only be accessed by authorized staff.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any suspicious activity is acted upon immediately.

Regular Security Audits

Independent third-party experts regularly audit hii7's security systems and any vulnerabilities identified are addressed promptly.

Transparent Communication

If a data issue occurs, affected users will be notified within 72 hours. We don't believe in hiding things.

General Inquiries

Privacy FAQ

Here you'll find answers to the questions users ask most.

Absolutely not. hii7 never sells, rents, or transfers any user's personal data to third parties. Your information is used solely to provide our services and meet legal obligations.

Most data is deleted after account closure. However, financial transaction records may be retained for up to 5 years for legal reasons. All data will be permanently deleted once that period ends.

Yes, absolutely. You can update much of your information directly from Account Settings. To view detailed data or request specific corrections, contact our support team — we'll respond within 30 days.

Marketing messages are only sent with your consent given at registration. You can opt out of marketing communications at any time through your account settings or by contacting support.

In the event of a security incident, hii7 will notify all affected users within 72 hours via their registered email and platform notifications. We will also communicate what happened and what steps have been taken.
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